Please note: We cannot always guarantee stock availability so please contact us (info@enduranceworld.co.za / 082 441 6681) to confirm that we have stock on the items you would like to order.
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Terms And Conditions

RETURNS POLICY

All products have a 7 day money back guarantee - However, products should not be used at all as well as proof of purchase(invoice) and the original packaging.

If your goods have been used according to the correct product usage guidelines and are still within the six month factory warranty period, we will make arrangements for a replacement (with the same or similar product) or credit you accordingly. We will not replace or refund any goods that have faults or damage as a result of incorrect or improper use or through normal and acceptable wear and tear. 

If you return any goods you purchased (including for exchanges), the goods returned must be in their original condition, which includes any packaging. All goods will be inspected on return.

You are responsible for the return of the product, including organising and payment of shipping, unless otherwise prearranged.

Upon receipt of the returned goods and their inspection, we will make arrangements for a replacement (with the same or similar product) or credit you accordingly. We will not refund the cost of shipping unless otherwise prearranged. 

PRIVACY POLICY

All information provided when registering with the Endurance World online store is maintained by Endurance World By registering with Endurance World, you agree to the use and storage of all the provided information for use by Endurance World only. 

We will not distribute your personal information to any third-party. You will be added to the Endurance World Newsletter subscription list when registering your online account. You may unsubscribe from this newsletter at any time.

DISCLAIMER

Before using any equipment and/or gear available on this website please consult a physician. Improper use can result in injuries. Endurance World will not be held responsible for any injury, whether sustained through correct or incorrect use, which may occur through the use of any equipment and/or gear available on this website.

PRICES

If any product reflects an incorrect price or incorrect information due to typographical error, we reserve the right to refuse or cancel any orders placed for that product. In the event of an order being refused or cancelled which has been paid for, we will issue a credit (via this online store) for the full amount. 

TERMS OF SALE

All orders are subject to availability and confirmation of the order price.

The final purchase will not be completed until your payment has been cleared in our account and approved by us.

Once your order is placed, all details are considered final. Please ensure you check your order and delivery address (these can’t be changed after the order is approved and dispatched).

If the delivery address details you have provided are incorrect and you need your order redirected, you will be subject to additional charges with a revised amount.

Specials, Promotions & End of Range Clearance Sales/Specials

All specials and/or promotions are only valid while stocks last and are based on a first-come-first-serve basis.

All promotional and/or special items will not be replaced or exchanged as they are usually an end of range or clearance items.

Standard warranties apply to all end of range products, unless otherwise specified.

STOCK

Although we do out utmost to ensure that all stock availability is correct and up to date, we rely heavily on stock levels from our suppliers. Occasionally an item of stock that you purchase may not be available. In this instance, you will be given the option for a full refund on that item or be given an online store credit to purchase any products to that same value.

PAYMENTS

Payments can be made via EFT or our secure online payment gateway.

PayU, a  secure online payment gateway, safely processes all payments for
this online store. All cardholder data is encrypted before it is securely processed, transmitted and/or stored.

DELIVERY TERMS AND CONDITIONS

Orders are released for dispatch only upon receipt of a cleared payment in full, unless otherwise arranged (i.e. where credit terms exist).

Due to our large range of products, shipping fees vary from item to item.

Shipping fee's will automatically be calculated during the checkout process.

Prices are all in South African Rands (ZAR) and inclusive of VAT.

Unfortunately we only supply the South African market and therefore no international shipping will be done.

If one or more item on your order is backordered, the whole order will be dispatched when all those items are in stock. If you would like the order shipped in separate batches (based on availability) then you will incur the separate courier charges per batch.

REFUNDS

If a refund is being issued, please note that if you paid with a Credit Card, processing refunds can take up to 14 working days.

EFT refunds will only be completed if the payment has cleared and can take up to 7 working days to process. 

DELIVERY INFORMATION

We take deliveries very seriously and as a result endeavour to deliver on time.

Delivery times are only guidelines, however, in rare situations deliveries may be late due to your location, accidents or local disruptions; in these instances we will not be liable for any resulting loss or damage. Please ensure that you check your delivery before signing for it. We do not offer compensation for any late deliveries.

Deliveries are only made on business days (Monday to Friday, not including public holidays). Goods will be left at the address specified if no-one is available at the time of delivery. If goods can't be left at address specified (at the driver’s discretion) they will be returned back to the Endurace WorldCenturion. Resending these goods to you will incur additional delivery charges. 

We recommend having your goods sent to a business address or to ensure someone is available to check and sign for the delivery to permit fast and efficient service. We do not deliver to any P.O Boxes or Postnet Suites. 

Please note, it is not always possible for our courier company to call you before delivering goods. Ensure the correct postal code is used when adding your shipping details.

Please contact us if you have any questions regarding the delivery of your order.

Delivery Time Guidelines

An average of 2 to 5 working days is expected to major cities and 8 to 14 working days to rural and outlying areas.

All products have a 7 day money back guarantee - However, products should not be used at all as well as proof of purchase(invoice) and the original packaging.